1. Introduction
This Privacy Policy outlines how Ecochill (“we,” “our,” or “us”) collects, uses, processes, and protects personal information obtained from users (“you” or “your”) of our website [www.ecochill.co.za] in compliance with the Protection of Personal Information Act (POPIA).
2. Information Collection
We may collect personal information provided voluntarily by you when using our website, including but not limited to your name, email address, contact details, and any other information you choose to share with us.
3. Use of Information
The information collected may be used for purposes including but not limited to:
– Providing services or information requested by you
– Improving our website and services
– Responding to inquiries or support requests
– Sending promotional materials, updates, or newsletters with your consent
4. Protection of Information
We implement appropriate technical and organizational measures to safeguard the personal information collected against unauthorized access, alteration, disclosure, or destruction. We ensure that access to personal information is restricted to authorized personnel only.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, obtain your consent, or are required by law to do so.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You may choose to set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of the website may not function properly without cookies.
7. Your Rights
Under POPIA, you have the right to request access to, correction, or deletion of your personal information held by us. You also have the right to object to the processing of your personal information.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on this page with a revised date.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@ecochill.co.za.